Privacy Policy
Last updated: January 2026
1. Introduction
MenuScout ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our competitive intelligence platform for restaurant owners.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address
- Password (encrypted)
- Name (optional)
- Restaurant name and business information
2.2 Payment Information
Payment processing is handled by Stripe. We do not store your credit card numbers. We receive only transaction confirmations and subscription status from Stripe.
2.3 Usage Data
We automatically collect:
- Log data (IP address, browser type, pages visited)
- Device information (device type, operating system)
- Feature usage and interactions within the Service
2.4 Menu Data
We collect and store menu information you provide about your restaurant, as well as publicly available competitor menu data from third-party food delivery platforms.
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Send promotional communications (with your consent)
4. Information Sharing
We may share your information with:
- Service Providers: Third parties that perform services on our behalf (hosting, payment processing, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce agreements. Menu history data is retained according to your subscription tier limits.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at privacy@menuscout.io
8. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Third-Party Services
Our Service uses the following third-party services:
- Firebase: Authentication and database services (Google)
- Stripe: Payment processing
- Vercel: Hosting and analytics
These services have their own privacy policies governing their use of your data.
10. Children's Privacy
Our Service is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from your country. We take appropriate measures to ensure your data is treated securely regardless of where it is processed.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@menuscout.io